At Westerndecor.shop, we want you to receive your products in good condition.
When Can You Request a Return?
We accept returns when:
- The product arrives damaged.
- The wrong product is delivered.
- The product has a defect or issue caused by the seller.
- There is another significant issue caused by Westerndecor.shop.
Returns are generally not accepted for change of mind, incorrect choice, or personal preference, unless we agree otherwise.
Damaged Products
If your product arrives damaged, please contact us as soon as possible after receiving the order.
Please provide:
- Your order details
- Photos or videos showing the damage
- A description of the problem
This helps us verify the issue and arrange an appropriate solution.
Refunds or Replacement
After reviewing the issue, we may provide:
- A replacement product, or
- A refund, where applicable.
The solution will depend on the nature of the problem and product availability.
Return Conditions
Returned products should be unused and in their original condition and packaging where possible.
We may refuse a return if the damage was caused after delivery through misuse, improper handling, or modification of the product.
Contact Us
For return or refund requests, please contact Westerndecor.shop through the contact information provided on our website.